Return and refund policy
Return & Refund Policy - Wipcool.eu
Thanks for shopping at Wipcool.eu
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
To start return – visit this site - I'd like to return.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Cost of return shipping will be deducted from your refund. But don’t worry – costs are very small, because it's exactly 0. Yep - zero (0) in any currency you want. We take it back for free.
If you have any questions on how to return your item to us, contact us.