Distribution PL · 4REFWipcool ATC550 user manual
Read the entire manual before first use. Keep it for as long as you use the device.
Wipcool ATC550 user manual
The Wipcool ATC550 is a handheld thermal imaging camera with a colour display. It measures temperature, tracks the hottest and coldest points in the image, takes photos and allows data analysis via USB.
The user manual is an integral part of the product. Please read this manual carefully and follow all instructions closely.
General information
Wipcool products are designed for professional use by qualified air conditioning and refrigeration engineers. As the manufacturer, Wipcool specifies that our equipment should only be operated by suitably qualified and trained persons.
- ■Observe all local safety regulations and general safety standards when using the Wipcool ATC550 thermal imaging camera.
- ■Keep the user manual near the device so that personnel can access it easily at all times.
- ■Before use, qualified personnel should read the user manual carefully and understand all instructions it contains.
- ■The manufacturer accepts no liability for any damage resulting from improper use, failure to follow the user manual, lack of personnel qualifications or any unauthorised modifications to the device.
- ■The general terms of sale set out in the sales documents apply.
Symbols and conventions
Signs and markings used on the device and in the manual:
- 01
Laser radiation. Do not stare into the beam. Class 2 laser product. - 02
NOTICE - risk of damage to the device or incorrect results. - 03
Indicates that the product complies with the health, safety and environmental standards applicable in the European Union. - 04RoHSThe product complies with requirements for the restriction of hazardous substances.
- 05
Do not dispose of the camera with household waste.
ON means the function is enabled, OFF means it is disabled.
Safety information
- ■Use the camera at temperatures from -20 to +50 °C.
- ■Do not point the camera at strong light sources such as the sun, laser devices or welding equipment.
- ■Do not throw, strike or shake the camera or accessories.
- ■Do not disassemble the camera or accessories.
Technical specifications
Device diagram
| No. | Name |
|---|---|
| 1 | USB-C port |
| 2 | POWER, OK, UP and DOWN buttons |
| 3 | Tripod mounting hole |
| 4 | Infrared camera lens |
| 5 | Trigger |
| 6 | LED light |
| 7 | Laser pointer |
| 8 | Visible light camera lens |
Display
| No. | Meaning |
|---|---|
| 1 | Centre point temperature |
| 2 | Coldest point marker (automatically tracked) |
| 3 | Centre point marker |
| 4 | Hottest point marker (automatically tracked) |
| 5 | Date and time |
| 6 | Colour scale |
| 7 | Battery charge level |
Buttons
| Button | Device status | Short press |
|---|---|---|
| POWER | Camera off | Switch on the camera |
| POWER | Camera on, home screen | Put the camera to sleep |
| POWER | Other screens | Go back |
| OK | Home screen | Open the menu |
| OK | Viewing photos | Open the submenu |
| OK | Other screens | Confirm |
| UP | Any screen | Move up |
| DOWN | Home screen | Calibrate the image |
| DOWN | Other screens | Move down |
| Button | Device status | Press and hold |
|---|---|---|
| POWER | Camera on, home screen | Switch off the camera |
| UP | Any screen | Scroll up quickly |
| DOWN | Other screens | Scroll down quickly |
Package contents
After unpacking, check that the package contents are complete and in good condition. Report any missing or damaged items to the seller.
| Item | Quantity |
|---|---|
| ATC550 thermal imaging camera | 1 pc. |
| USB cable | 1 pc. |
| Quick start guide | 1 pc. |
Transport and storage
- ■Place the camera and accessories in the original packaging for transport and storage.
- ■Store the camera and accessories in a dry place, away from direct sunlight and heat sources, at a temperature from -20 to +60 °C.
How to use
Charging the battery
Charge the built-in battery through the USB-C port using the supplied USB cable.
Switching on and reading the temperature
- 01Briefly press POWER to switch on the camera.
- 02Point the infrared camera lens at the area being inspected and hold the camera steady. Read the centre point temperature and the readings for the hottest and coldest points.
Main menu
On the home screen, press OK to open the menu. Use UP and DOWN to move between items, OK to confirm and POWER to go back.
| Menu item | Function |
|---|---|
| ImageView - view photos | View details of saved photos or delete them. |
| Image mode - image mode | Thermal - thermal image; Digital - visible light image; PIP - picture-in-picture; Fusion - image overlay. |
| Screen Display - on-screen information | Display the centre point, hottest and coldest points, colour palette, and date and time. |
| HI/LO Alert - temperature alarm | Switch the temperature alarm and buzzer on or off, and set the upper and lower alarm thresholds. |
| LED light - LED light | Switch the LED light on or off. |
| Palette - colour palette | Ironbow, Rainbow, Lava, Rainbow HC, Black Hot, White Hot and Red Hot. |
| Setting - settings | Opens the camera settings. |
Settings - Setting
| Setting | Meaning |
|---|---|
| Language | Menu language: Chinese or English. |
| Temperature Units | Temperature unit - set to °C. |
| Adjustable Emissivity | Adjust emissivity. |
| Laser | Laser pointer function. When enabled, holding the trigger on the home screen activates the laser beam. |
| Date & Time | Change the time format, time and date. |
| Screen Brightness | Display brightness: Low - low, Medium - medium, High - high. |
| Auto Power Off | Set the automatic switch-off time. |
| Auto Storage | Automatic saving: ON - enabled, OFF - disabled. |
| Data Clear | Delete data. |
| Device Information | Model, software, system and firmware versions, memory capacity, free space and serial number (SN). |
| Factory Reset | Restore factory settings. |
Automatic switch-off
Under Auto Power Off, select a time: 5, 10 or 30 min. OFF disables automatic switch-off.
Connecting to a computer
- 01Connect the camera to a computer using the supplied USB cable. The connection allows you to view photos and analyse data in the computer software. Help with using the software is available under Help.
- 02Before disconnecting the USB cable, use the computer's safe device removal function. Do not disconnect the cable during data transfer.
Finishing the measurement
On the home screen, press and hold POWER to switch off the camera.
Maintenance
- ■Clean non-optical parts with a soft, dry cloth. Do not use solvents or abrasives to clean the camera or cables.
- ■Gently clean the lenses with an optical cleaning cloth to avoid damaging the coating.
- ■Regularly check the condition of the USB-C port and lenses.
Troubleshooting
| Problem | Possible cause | Solution |
|---|---|---|
| Camera does not switch on | Battery discharged | Charge the battery through the USB-C port. |
| No image on the display | Display connection fault or damaged display | Switch the camera off and on again. If there is still no image, stop using it. Arrange a repair with the service department - submit a service request at wipcool.pl/serwis. |
| Photos are not saved | No memory space available | Check the memory and delete unnecessary files. |
| Computer does not detect the camera | Damaged USB cable or USB-C port | Use another USB cable and check the USB-C port. |
Waste electrical and electronic equipment
- 01The crossed-out bin symbol means that the device must not be disposed of with other waste at the end of its life.
Under applicable regulations on waste electrical and electronic equipment, products marked with the separate collection symbol must not be disposed of with other municipal waste. Because they contain harmful substances, electronic products that are not sorted separately may be hazardous to the environment and human health. Proper separate collection of waste electrical and electronic equipment prevents adverse effects on the environment.
By taking waste equipment to a collection point, the user contributes to its reuse, recycling and recovery.
Recycling - a method of protecting the environment. The process of recovering substances from waste that can be reused as raw materials.
Waste recovery - the use of waste that has lost its useful value, such as plastics, paper and cardboard, as secondary raw materials (also commonly understood to include destruction).
Information on the collection system for waste electrical and electronic equipment
- ■Waste electrical and electronic equipment must not be disposed of with other waste.
- ■The collection of incomplete electrical and electronic equipment and parts from waste equipment is prohibited.
- ■A distributor delivering equipment intended for household use to a purchaser must collect waste household equipment free of charge at the place of delivery, provided that the waste equipment is of the same type and performs the same function as the equipment delivered.
- ■The user may hand over waste equipment to a waste equipment collector, a treatment facility or a municipal waste collector in the municipality.
- ■Information on collection points is available on the Public Information Bulletin (BIP) websites of regional, city and municipal authorities.
Batteries and rechargeable batteries
- 01The crossed-out bin symbol on a battery or rechargeable battery means that it must be collected separately from other waste at the end of its life. It must not be disposed of with municipal waste.
- ■Take spent batteries and rechargeable batteries to a collection point. If possible, remove them from the device before handing it in for collection.
- ■Substances contained in batteries can harm the environment and health, especially if a battery is damaged or leaking. Separate collection allows them to be processed safely and raw materials to be recovered.
- ■The marking Cd or Pb below the bin symbol means that the battery contains more than 0.002% cadmium or more than 0.004% lead.
The ATC550 camera battery is built in - do not remove it yourself. Take the camera to a collection point with the battery installed.
Service and documents
Before submitting a service request, prepare:
- ■Model - shown on the device rating plate and invoice.
- ■Serial number - if it is missing, provide the production number (e.g. 11/2025), usually found on the underside of the device.
- ■Proof of purchase - an invoice or receipt from an authorised distributor.
- ■Description of the fault - what is happening, when it started and under what conditions.
Submit a service request at wipcool.pl/serwis. You will also find the warranty terms there.
Warranty period: 1 year.