Distribution PL · 4REF
Wipcool P180/P380/P580 user manual
The Wipcool P180, P380 and P580 pumps remove condensate from air conditioners and refrigeration equipment. They start automatically according to the condensate level in the tank.
The user manual is an integral part of the product. Please read this manual carefully and follow all instructions closely.
General information
Wipcool products are designed for professional use by qualified air conditioning and refrigeration engineers. As the manufacturer, Wipcool stipulates that our equipment should only be operated by suitably qualified and trained persons.
- ■Observe all local safety regulations and general safety standards when using the Wipcool P180/P380/P580 condensate pump.
- ■The user manual should be kept near the device so that personnel can access it easily at any time.
- ■Before use, qualified personnel should read the user manual carefully and understand all the instructions it contains.
- ■The manufacturer accepts no liability for any damage resulting from improper use, failure to follow the user manual, lack of personnel qualifications or any unauthorised modifications to the device.
- ■The general terms of sale set out in the sales documents apply.
Symbols and conventions
Symbols and markings used on the device and in the manual:
- 01
Dangerous voltage - risk of electric shock. - 02
Notice - risk of damage to the device or incorrect operating results. - 03
Indicates that the product meets the health, safety and environmental standards applicable in the European Union. - 04RoHSThe product meets the requirements for the restriction of hazardous substances.
- 05
Do not dispose of the device with household waste.
Safety information
- ■Do not install a damaged pump or use damaged cables.
- ■The pump is not waterproof. Do not install it outdoors or in a location exposed to flooding.
- ■Do not place electrical equipment or valuable items beneath the pump. A power failure or leak may damage them.
- ■Coil excess power cable so that it cannot be damaged during installation.
- ■Secure condensate pipe connections with clamps. Do not join multiple lengths of pipe together.
Technical specifications
| Parameter | P180 | P380 | P580 |
|---|---|---|---|
| Power supply | 230 V~ / 50–60 Hz | 230 V~ / 50–60 Hz | 230 V~ / 50–60 Hz |
| Maximum flow rate | 280 l/h (50 Hz) | 380 l/h | 580 l/h |
| Max. head | 5 m (50 Hz) | 6.8 m | 12 m |
| Tank capacity | 1.8 l | 1.8 l | 1.8 l |
| Noise level at 1 m | 48 dB(A) | 28 dB(A) | 60 dB(A) |
| Power consumption | 60 W | 20 W | 85 W |
| Operating ambient temperature | 5–50 °C | 5–50 °C | 5–50 °C |
| Storage temperature | 5–50 °C | 5–50 °C | 5–50 °C |
| Device weight | 2.5 kg | 1 kg | 1.6 kg |
| Dimensions (L × W × H) | 270.5 × 148 × 171 mm | 270.5 × 148 × 119 mm | 270.5 × 148 × 171 mm |
Performance
Vertical axis: head [m]. Horizontal axis: flow rate [l/h].
Device diagram
| Reference | Component |
|---|---|
| 1 | Alarm buzzer |
| 2 | Motor |
| 3 | Discharge outlet |
| 4 | Spirit level |
| 5 | Tank |
| 6 | Condensate inlet |
| 7 | Signal cable |
| 8 | Power socket |
| 9 | Control board |
The P180 and P380 have condensate level probes. The P580 has probes and an additional float switch. The alarm buzzer signals a high condensate level when the pump is not draining condensate properly.
Pump dimensions
Dimensions in the drawings are given in mm.
Package contents
After unpacking, check that the set is complete and in good condition. Report any missing or damaged items to the seller.
- ■Condensate pump.
- ■Clamps - 2 pcs, length 10 cm.
- ■Wall plugs - 2 pcs.
- ■Mounting screws - 2 pcs.
- ■Mounting plate and clamping ring.
- ■Rubber reducer.
- ■Power cable.
- ■User manual.
Transport and storage
- ■Transport the pump in its original packaging. Protect it from movement, shocks, moisture, dust and extreme temperatures.
- ■Store the pump horizontally at 5–50 °C, in a dry, well-ventilated place, away from sunlight and heat sources.
Application
Select a pump to suit the condensate inflow, head and resistance of the installation. Measure the head from the discharge outlet to the highest point of the discharge pipe.
Installation
- 01With the power supply disconnected, place the pump on a level surface or prepare a wall mounting. Do not rest it on the pipes or cables.
- 02For wall mounting, secure the mounting plate horizontally, then fit the pump into its slot. Check that it is level using the spirit level; the bubble should be centred.
- 03The pump has five condensate inlets. Insert the inlet pipe from the air conditioner into the selected condensate inlet; for a smaller-diameter pipe, use the rubber reducer supplied.
- 04Route the inlet pipe with a downward gradient for gravity drainage and secure it so that it cannot come out. Leave unused condensate inlets closed.
- 05Push a suitably sized discharge pipe onto the discharge outlet at the top of the pump and secure the connection with a clamp. Do not swap the inlet and outlet or kink or compress the pipe.
Connection
The power cable (POWER) has three cores, and the signal cable has two cores.
Connect the power cable (POWER) to a circuit that remains live after the air conditioner is switched off or the alarm is triggered. The pump must be able to drain the remaining condensate.
It is recommended that the signal cable be connected to the air conditioner's alarm circuit, which will stop the air conditioner if the pump fails. The alarm buzzer alone does not switch off the air conditioner.
Operation
Check after installation
- 01Once the pump is correctly connected, switch on its power supply and start the air conditioner.
- 02When condensate enters the tank, the pump should start automatically, pump it out and switch off. At the same time, check the connections for leaks.
- 03If the pump does not operate correctly, switch off the air conditioner and check the table in the ‘TROUBLESHOOTING’ section.
Maintenance
General recommendations
Clean the tank, filter and accessible probe surfaces every six months (preferably in spring and autumn), or more often if they become dirty quickly. Do not allow water to come into contact with electrical components.
Use clean water and a mild cleaning agent, such as a small amount of soap. For seasonal cleaning, use an antibacterial agent that does not damage the pump's plastics. Do not use alcohol, petrol, solvents, corrosive substances or strong detergents. Before washing the air conditioner, disconnect the pump's power supply and protect it from chemicals entering it. Rinse any remaining cleaning agents thoroughly from the air conditioner before reconnecting the pump.
Cleaning the tank and filter
- 01Disconnect the inlet and discharge pipes. Have a towel ready in case any remaining water spills.
- 02Release the tank fastening and separate the tank from the rest of the pump, then remove the filter.
- 03Remove deposits from the tank, filter and probe surfaces accessible after removing the tank. Rinse the tank with clean water.
- 04Refit the removed components and connect the pipes. After restoring power, check operation and check for leaks.
Cleaning the discharge outlet
- 01Disconnect the discharge pipe from the discharge outlet.
- 02Turn the discharge outlet to the release position and lift it (Figure 9). Do not lose the ball and O-ring seal.
- 03Remove any debris, then reassemble all components and fit the discharge outlet. Check that it is secure and connect the discharge pipe.
- 04Connect the power supply, check the drainage and check the connection for leaks.
Troubleshooting
| Problem | Possible cause | Solution |
|---|---|---|
| Pump runs continuously | Pump is not level | Level the pump. |
| Pump runs continuously | Deposits in the tank | Clean the tank and accessible probe surfaces as described in the ‘MAINTENANCE’ section. |
| Pump does not start | Pump is not level | Level the pump. |
| Pump does not start | No power supply | Check the power supply connection. |
| Pump does not start | Incorrect voltage | Check that the power supply matches the rating plate. |
| Pump does not start | Incorrect cable connection | Check the power cable connections. |
| Pump runs but does not drain condensate | Blocked condensate inlet or discharge outlet | Check and clean the condensate inlet and discharge outlet. |
| Pump runs but does not drain condensate | Pump is not level | Level the pump. |
| Condensate leaks | Damaged discharge pipe | Check the pipe and replace it if damaged. |
| Condensate leaks | Incorrect pipe connection | Correct the connection and secure it with a clamp. |
| Noisy pump operation | Damage to internal components | Have the pump repaired by the service centre - submit a request at wipcool.pl/serwis. |
| Pump gurgles or makes noise after switching off | The end of the discharge pipe is lower than the pump, creating a siphoning effect | Route the pipe so that its end is higher than the pump. |
| Pump switches on and off too frequently | Excessive condensate inflow | Check the discharge pipe for blockages and check the condensate drainage. |
| Pump switches on and off too frequently | Deposits in the tank | Clean the tank and accessible probe surfaces as described in the ‘MAINTENANCE’ section. |
| Pump switches on and off too frequently | Pump is not level | Level the pump. |
| Alarm activates | Condensate level is too high | Switch off the air conditioner. Check the discharge outlet and discharge pipe for blockages. |
| Alarm activates | Incorrect signal cable connection | Check the signal cable connections. |
If the alarm continues to activate after checking for blockages, switch off the air conditioner. Have the pump repaired by the service centre - submit a request at wipcool.pl/serwis.
Waste electrical and electronic equipment
- 01The crossed-out bin symbol means that the end-of-life device must not be disposed of with other waste.
Under the applicable regulations on waste electrical and electronic equipment, products marked with the separate collection symbol must not be disposed of with other municipal waste. Because they contain harmful substances, electronic products that are not collected separately may pose a risk to the environment and human health. Proper separate collection of waste electrical and electronic equipment prevents adverse effects on the environment.
By taking end-of-life equipment to a collection point, the user contributes to its reuse, recycling and recovery.
Recycling - a method of protecting the environment. The process of recovering substances from waste so that they can be reused as raw materials.
Waste recovery - the use of waste that has lost its useful value, such as plastics, paper and cardboard, as secondary raw materials; the term is also commonly used to mean destruction of waste.
Information on the collection system for waste electrical and electronic equipment
- ■Waste electrical and electronic equipment must not be disposed of with other waste.
- ■The collection of incomplete electrical and electronic equipment and parts from end-of-life equipment is prohibited.
- ■A distributor delivering equipment intended for households to a purchaser must collect waste household equipment free of charge at the place of delivery, provided that the waste equipment is of the same type and performs the same function as the equipment delivered.
- ■The user may hand over waste equipment to a waste equipment collector, a treatment facility or a municipal waste collector in the municipality.
- ■Information about collection points is available on the Public Information Bulletin (BIP) websites of regional, city and municipal offices.
Service and documents
Before submitting a request, prepare:
- ■Model - shown on the device rating plate and on the invoice.
- ■Serial number - if there is none, provide the production number (e.g. 11/2025), usually found on the underside of the device.
- ■Proof of purchase - an invoice or receipt from an authorised distributor.
- ■Description of the fault - what is happening, since when and under what conditions.
You can submit a service request at wipcool.pl/serwis. You will also find the warranty terms there.